FiresideAppliance.com is confident with the quality of our products and services and we back that up with our satisfaction guarantee.
If you are not completely satisfied with your purchase, please contact us within 14 days of receipt of your order and if your order is found to contain any errors that are not within our allowable tolerances, we will replace all or part of your order at our expense.
Fireside BBQ & Appliance Price Match Guarantee*
FiresideAppliance.com will match the price of any other similar online based store on these provisions:
All the specs, including shipping method are the same
Price must include freight charges
What do I do if I find a lower price?
If you find a side online with a lower price, contact us with the specs and the competitors URL (website address) and we will verify the information and override the price in your shopping cart.
The first North American made linear, wood-burning fireplace, the TCW120 is imbued with the industry-leading quality of our gas fireplaces. Quick-lighting and EPA-qualified, it features AirWash Technology for a clear view of its warm, expansive flame, you can further enhance its exquisite architecture with our exclusive collection of handcrafted ceramic surrounds by premier Italian manufacturer, Piazzetta.
ALUKER® interior panels capture, retain and radiate energy for stable, high-efficiency heatin
Single-lever, left or right swinging doo
Boost air system for easy lightin
5 kg burn rat
Optional Surrounds by Piazzetta, Italy - Element, Wave, Grace
The Shipping Company will call you at the phone numbers you provided to schedule the delivery of your package. The Shipping Company will deliver your package and you or someone over the age of 18 must be present at the time of delivery to inspect and sign for your package. At the time of delivery inspect your package for visible damage, if there is visible damage refuse the package and contact us at Woodland Hills (818) 999-2174 or Conejo Valley (805) 497-5881 If you fail to be present at time of your scheduled delivery, you will be charged for shipping. If there is no visible damage, sign for your package and inspect it for concealed damage, if there is concealed damage contact us at Woodland Hills (818) 999-2174 or Conejo Valley (805) 497-5881 We recommend having an extra person or dolly to help move your package.